1. There is a 1-2 business day processing time for all orders. 

2. Standard and International Shipping are available.

3. Local Pickups are available by appointment, in Jacksonville, FL (Westside) on Thursdays and Sundays.

4. Pickup times are not final until a confirmation has been sent. No same day pickups are available unless scheduled and confirmed prior to checkout.

5. No refunds. Exchanges are available within 3 days of receipt. Please refer to our exchanges/returns policy for more information.

Have additional questions? Visit our store polices, email us at swapshoetique@gmail.com or text (904) 372-3389.

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